Is hide.me VPN actually private? We checked the audit ourselves.
hide.me built its whole identity on "Own Your Privacy" — a lifetime free plan, a
Malaysia jurisdiction outside every major surveillance alliance, and a no-logs claim it says
has been independently audited since 2015. We read every real rating we could find, verified
the claims first-hand on hide.me, and compared it against the VPNs privacy-conscious users
actually weigh against it.
No-Logs, AuditedSecuritum, audited yearly since 2015
Malaysia JurisdictionOutside 14-Eyes / 9-Eyes / 5-Eyes
Kill Switch Built InStealth Guard cuts internet if the VPN drops
WireGuard Encryption2,600+ servers, up to 10 Gbps
The short version
A genuinely audited no-logs claim, a jurisdiction that backs it up — and a real support/billing weak spot
No-logs policy independently audited by Securitum, first in 2015 and repeated yearly since
Incorporated in Malaysia — outside the 5-Eyes, 9-Eyes and 14-Eyes surveillance alliances
Stealth Guard kill switch automatically cuts internet the instant the VPN connection drops
A genuine lifetime free plan — hide.me states no ads, no data-selling, no throttling
Recurring complaints in the real review data about connection stability, billing clarity and support response times — not about the privacy claims themselves
Overall, user sentiment towards hide.me VPN is mixed, with many praising its strong security features, including a no-logs policy and effective encryption, which contribute to a sense of trust. However, several users report issues with connection stability and the reliability of the kill switch, which is a recurring concern. Complaints about customer support and billing issues are also notable, indicating a divide between those satisfied with the service and those facing operational challenges. While many appreciate the speed and performance of the VPN, these technical issues detract from the overall user experience.
The reviews show a mostly positive sentiment, with a vocal minority expressing 1-star complaints regarding billing and support.
What they love
Strong security and encryption features
Effective no-logs policy
High-speed connections
What they complain about
Frequent connection stability issues
Unreliable kill switch functionality
Customer support and billing problems
Synthesized by OpenAI (gpt-4o-mini) directly from the review rows on this page, with a prompt that weights privacy/trust/security themes where the data supports it — not from marketing copy. See the raw dataset in this site's public GitHub source.
Highest-rated reviews
★★★★★Chrome Extension
Chrome Extension
Everything works stable after the March 2026 update. Using it on a Core Ultra 7 system. The main advantage is the ability to disable WebRTC directly in the settings, which truly hides the real IP.
Checked via IP lookup tools: the IP is detected as residential, not a hosting provider. Because of this, YouTube doesn't block comments. Music streams perfectly without stuttering even on free servers (Netherlands). Thanks for a high-quality product without mandatory registration!
stalker stalker2026-04-19
★★★★★App Store
Solid VPN for me for over a decade
I’ve been using Hide.me for about 10 years. It has always been super easy to use. I’ve never had an issue that wasn’t caused by some other software/firmware update. Even then, just a simple relaunch of Hide.me had it back up and running smoothly again. I initially got it to watch live hockey streams in my home town when the NHL/ESPN would black them out in my area code. I use it for all kinds of other things now. I always use it when I’m on a public wi-fi with my computer or phone.
c320772026-04-02
★★★★★Google Play
Google Play
Did a little research, tried a few others claiming to be the best but I've been using Hide Me free version VPN, no intrusive ads! for long enough to know that it works for my needs. There have been a few minor issues but have been corrected immediately. Great app HideMe and some piece of mind 👌 I've now used Hide Me free VPN for at least 6 now my opinion hasn't changed. You may be paying for a subscription but you won't find a free VPN with military grade protection.
Rob-Roy MacNaughton2026-03-13
★★★★★Google Play
Google Play
I'm extremely impressed with the free version of this app. So much so that I'm probably going to go ahead and subscribe to the premium subscription. I was able to start using it immediately and a lot of the reviews I've read said that there's a limit on the speed but I don't have any issues as I've been streaming with it no problem. I'm also extremely impressed with the fact that I didn't have to sign up for anything or give any personally identifying information just to start using it.
Steven Price2025-12-01
★★★★★Google Play
Privacy mention
Google Play
OMG, THe Security, The Relief in knowing Someone has my back gives me the confidence to Stomp the Web like an OG. No really! entry with this app has been reinforced and fortified. I was hacked in the worst possible way. And for this one product to restore the willingness to again sit at a computer when not long before all I felt was anxiety. SMH.. Thank you, are small words, Words that will never fully embody the amount of gratitude I have for this product. Thanks Again! 😁
Micquel Lynae2025-11-11
★★★★★Google Play
Google Play
Hideme runs on my home PC and my android phone seamlessly. It also loads / connects extremely fast . Has many customizable features. Is extremely inexpensive with several subscription options, yearly , 2 year ect ....5/13/25 . Hideme is one of a few that has no mention of a 'proxy' on the paid version. VPN and a VPN proxy are not the same. VPN is a much better/safer option. It looks like the free Hideme version uses a proxy browser ? Confusing - yes .
Richard Kraus2025-05-13
★★★★★Google Play
Google Play
Best VPN, at the best price on the market. I got mine free. No complaints. If I had complaints, the price would still be the best. Here is the other best part: hide.me work better than any other VPN. Pick a different VPN if you want. ok with me if you want none thst costs more and creates headaches out the yedder yeng.
Squeakers Three2025-02-18
★★★★★Google Play
Google Play
Отличное приложение. Даже бесплатная версия работает намного лучше распиареных кроликов, supervpn-ов и проч хлама. Hide me - работает отлично. честно говоря даже не ожидал. быстро подсоединяется и практически не тормозит интернет. Рекламу видел один раз и только в начале. В общем пока без нареканий! Так держать!
Ruslan M2024-12-07
What reviewers say about privacy & trust
★★★★★App Store
Privacy mention
Very Good App
So far this app has performed wonderfully. I have never used a VPN on my devices before, but with all of the privacy concerns these days, I decided to start using a VPN service. This is the first one that I have used and it seems to be working fine. It is on all of my mobile devices and my desktop. I signed up for one year of service, so I will see how this goes. I also installed Onion Tor browsers on my devices. There is another VPN app that I may try when this subscription is nearing its end as it sounds even better, but I did not see it until today.
Lehnd6522017-04-07
★★★★★App Store
Privacy mention
Would be 5 but constantly logs out now
A recent update has made the app log out of my Account every 30 minutes to an hour, at first I thought it was because I was using several devices at once and it had somehow stopped allowing multiple devices but that isn’t the case. It just logs out randomly with no warning regardless if I’m signed in on multiple devices or just one with it, so it’s quite bad, which means I have to constantly resign in and then reconnect to VPN. My router seems to constantly have issues now staying connected as well. Speeds and performance when connected are still amazing but with it logging out so often and without any warning it isn’t reliable for me anymore. Please release an update that fixes this issue soon so I can have the amazing features and security that I paid for back on my router and my devices.
Yomiko172019-12-09
★★★★★Chrome Extension
Privacy mention
Chrome Extension
Review Online Proxy Websites generally safe for accessing online content. But online proxy websites that do not use an HTTPS connection are unsafe. The data on the server may not be encrypted.
Q ) Will a proxy hide my IP address?
Answer: Internet Protocol (IP) Proxy servers hide individuals’ IP addresses by showing the IP address of their servers.
• Basic: Free • Premium: $19.95 per month
SIM kddi2022-04-18
★★★★★Trustpilot
Privacy mention
Class VPN provider that does a lot right!
I am currently still tied up with a competitor of hide.me, yet I recently bought a monthly subscription from hide.me.
The reason for this was that I read in various internet forums that hide.me offers very high transfer rates. But I also found the dynamic multihop function very appealing, because you often search in vain for this feature with competitors.
I must honestly say I am highly impressed with hide.me. I've already tested several VPN providers and with a 1 Gigabit line I couldn't get more than 500 Mbit/s download with almost all of them. For distant countries this is a good result, but for neighboring countries a loss of 50% is just too much for me in this day and age.
Hide.me delivers impressive results of 700-900 Mbit/s download for almost all neighboring countries thanks to Wireguard. For me, this is a new peak value and I must expressly praise hide.me for this!
The self-configured multihop connections also work very well, even if the ping is higher because of the distances, hide.me delivers download rates of 300-400 Mbit/s here.
It is also pleasing that hide.me relies on Advania ehf in Iceland, a provider that also has its headquarters in Iceland. Many competitors have switched to providers outside Iceland (for cost reasons?).
Another positive aspect is that hide.me offers IPv6 addresses for most servers, which is also rare in my experience.
The connections are VERY stable after some tests (even for the multihop connections) and there are no big fluctuations in performance over time.
Data protection and privacy is obviously lived at hide.me, so there are no trackers like Google Analytics and Co. on the website as well as in their Android app - that's exemplary!
Hide.me, headquartered in Malaysia, looks very trustworthy to me with what they state themselves and should be in the upper range of VPN providers in my opinion, but unfortunately the provider is not as popular as other services.
The only criticism I have is that the last independent audit I could find of them is from 2015, here I would like to see a more recent one to underline the zero-logging policy. Also, hide.me publishes transparency reports - but the last one I could find was from 2020, so at least a new one for 2021 would be desirable. But this is also criticism on a high level.
I will now test hide.me further and more thoroughly and if they continue to deliver what I am currently experiencing then I will become a permanent customer. Hide.me does a lot very right and belongs in my eyes to a real insider tip among VPN providers.
And dear Trustpilot-Team: If you stumble upon my review and doubt the authenticity once again and take my rating offline for the time being: I will gladly prove to you that I am indeed a customer of hide.me and that my rating here is based on my personal, individual opinion ;-)
Nordlicht19842022-08-25
★★★★★Google Play
Privacy mention
Google Play
In the years I've been using it, hide.me VPN has been fast and reliable, to the point I forget I'm using it. I use it for privacy and other things, like testing geoblocking, so multiple countries is important. I use it on Android, iOS, Windows, and Linux, so client availability iscritical, including industry-standard WireGuard. The few times I needed support, on custom Android builds, the support has been phenomenal.
V2024-04-10
★★★★★Trustpilot
Privacy mention
### Excellent VPN Service
### Excellent VPN Service – Highly Recommend!
I've been using **Hide Me VPN** for the past six months, and I couldn't be happier with my choice. Here's why I highly recommend it:
**1. Top-Notch Security:** Security is my top priority, and Hide Me VPN delivers exceptional protection. With its strong encryption protocols and a strict no-logs policy, I feel confident that my online activities remain private and secure. The additional features like DNS leak protection and a kill switch provide an extra layer of security, ensuring my data is safe at all times.
**2. Lightning-Fast Speeds:** One of the biggest issues I've faced with other VPN services is a significant drop in speed. However, with Hide Me VPN, I've experienced minimal to no lag. Whether I'm streaming high-definition content, playing online games, or browsing the web, the connection is always fast and reliable.
**3. User-Friendly Interface:** The user interface is intuitive and easy to navigate, making it perfect for both VPN novices and experienced users. Setting up the VPN and connecting to a server takes just a few clicks. Plus, the app is available on multiple platforms, including Windows, macOS, iOS, and Android, which is a huge plus for me.
**4. Wide Server Network:** Hide Me VPN boasts a vast network of servers in numerous countries. This extensive coverage allows me to access content from around the world without any issues. I've never encountered any geo-restrictions that I couldn't bypass with Hide Me VPN.
**5. Excellent Customer Support:** Customer support is stellar. The few times I've had questions, the support team was quick to respond and provided clear, helpful solutions. Their 24/7 availability is reassuring, knowing I can get assistance whenever needed.
**6. Great Value for Money:** Considering the range of features and the level of service provided, Hide Me VPN offers excellent value for money. They also offer various subscription plans, making it easy to find one that fits my budget.
Overall, **Hide Me VPN** has exceeded my expectations in every way. It's a reliable, secure, and fast VPN service that I wholeheartedly recommend to anyone looking for a top-tier VPN solution.
Michael Bomar2024-05-20
★★★★★Trustpilot
Privacy mention
**Outstanding VPN Service!**
**Outstanding VPN Service!**
⭐⭐⭐⭐⭐
HideMe VPN has exceeded all my expectations! From the moment I started using it, I noticed a significant improvement in my internet speed and security. The user interface is incredibly intuitive, making it easy for even the least tech-savvy person to navigate.
**Key Highlights:**
1. **Blazing Fast Speeds:** Unlike other VPNs that slow down your connection, HideMe maintains impressive speeds, perfect for streaming, gaming, and downloading large files without any hiccups.
2. **Top-Notch Security:** With military-grade encryption and a strict no-logs policy, I feel completely secure knowing my data is protected at all times. The automatic kill switch is a fantastic feature that ensures my IP address remains hidden, even if the VPN connection drops.
3. **Wide Server Network:** HideMe offers a vast network of servers across numerous countries, providing plenty of options to bypass geo-restrictions. This has been a game-changer for accessing content from different regions.
4. **Responsive Customer Support:** The customer service team is always available and incredibly helpful. They’ve assisted me promptly with any questions or technical issues I've had, making the overall experience even better.
5. **Affordable Plans:** The pricing is very reasonable, especially considering the high-quality features and performance. Plus, they offer a generous free tier which is great for those who want to try it out before committing.
Overall, HideMe VPN is a reliable, fast, and secure service that I would highly recommend to anyone looking to enhance their online privacy and access global content seamlessly.
Michael Bomar2024-06-08
★★★★★Trustpilot
Privacy mention
Zuverlässiger VPN-Service mit Fokus auf Datenschutz & herausragender Geschwindigkeit!
Seit ich das Zwei-Jahres-Paket von hide.me erworben habe, nutze ich den Dienst täglich auf meinem Android-Smartphone & einem modernen Windows 11 Computer. Die Verbindung läuft durchweg stabil & erfüllt alle Versprechen in Bezug auf Sicherheit, Datenschutz & vor allem Geschwindigkeit.
Die Verschlüsselungs-Technologie & die No-Log-Politik bieten mir ein hohes Maß an Vertrauen, da anscheinend keine Nutzerdaten gespeichert werden. Auch die Unterstützung von IPv6 sowie die große Auswahl an Server-Standorten bieten mir ausreichend Flexibilität. Besonders gut gefallen mir die zahlreichen Features & die benutzerfreundliche Windows-App, die durch ihre umfangreichen Konfigurations-Möglichkeiten überzeugt.
Die Bolt-Technologie in Kombination mit z. B. WireGuard liefert beeindruckende Ergebnisse. Bei meiner Gigabit-Leitung werden über VPN etwa 977 Mbit erreicht, was wirklich bemerkenswert ist. Meine wiederholten Messungen haben die durchgehend hohe Geschwindigkeit bestätigt.
Auch bei datenintensiven Downloads beweist hide.me seine Leistungsfähigkeit & erfüllt meine hohen Anforderungen problemlos. Dank optimaler Einstellungen wie der Nutzung des automatisch besten Protokolls, der Auswahl von "Bester Standort" & der Bolt-Technologie wird das Potenzial meiner Gigabit-Leitung voll ausgeschöpft.
Der Support ist ebenfalls vorbildlich. Meine Fragen oder Anliegen wurden schnell & professionell beantwortet, was mein Nutzungserlebnis zusätzlich aufwertet. Hide.me bietet nicht nur viele nützliche Funktionen, sondern auch eine beeindruckende Geschwindigkeit & einen herausragenden Support.
Fazit: Insgesamt bin ich äußerst zufrieden & hide.me überzeugt mich in allen Bereichen! Mit rund 977 Mbit auf meiner Gigabit-Leitung erfüllt hide.me alle meine Anforderungen an Stabilität & Leistung. Aufgrund der Performance, Zuverlässigkeit & dem exzellenten Support fünf Sterne!
Micha.A.S.2024-10-04
What's actually different
hide.me's privacy-first feature set
Audited no-logs policy
Independently reviewed by Securitum since 2015, backed by a public transparency report every year since 2013 and VPN Trust Initiative accreditation.
Malaysia jurisdiction
Outside the 5-Eyes, 9-Eyes and 14-Eyes intelligence-sharing alliances — a real structural difference from providers based in member countries.
Stealth Guard kill switch
Per-app Smart App Control that automatically cuts your internet connection the instant the VPN tunnel drops, preventing accidental leaks.
Multihop double VPN
Route your connection through two VPN locations instead of one — pick your own entry and exit server for an extra layer of separation.
WireGuard + Bolt
Modern WireGuard cryptography paired with hide.me's own Bolt technology for what it claims are the fastest VPN speeds it has measured on Windows.
SmartGuard blocker
A proactive ad, tracker, malware and phishing blocker that runs alongside the VPN tunnel rather than as a separate product.
Editorial honesty
What we'd push back on
hide.me's privacy policy states plainly that it does not keep logs of "your VPN sessions,
browsing behaviour, websites you visit or any activity related to your VPN connection." But
the same policy also discloses a non-persistent troubleshooting log — a randomly generated
username paired with an internal IP address — that gets "securely erased every few hours."
That's a normal, disclosed operational log and a genuinely different thing from logging what
you did online, but a review that only repeated hide.me's "Zero. Nada" marketing line without
mentioning the detail hide.me itself discloses would be leaving something out — see the full
citation on our review page.
Ready to compare your options?
See how hide.me's audited no-logs claim and Malaysia jurisdiction stack up against today's other privacy-focused VPNs.
